Shipping-Information

Thank you for shopping with us! Here is some important information about our shipping policies:

Shipping Methods:

We offer standard shipping via UPS, DHL, FedEx and post office for all orders.

• Standard Shipping: Estimated delivery within 15-20 business days. Cost: free
• Expedited Shipping: Estimated delivery within 7-10 business days. Cost: $15.99

Shipping Time:

Orders are typically processed and shipped within 1-2 business days. Please note that delivery times may vary during peak seasons.

Shipping Policies:

• We ship to most countries worldwide. Please check our international shipping restrictions.
• Tracking information will be provided once your order has shipped.
• Signature may be required for delivery in certain cases.

International Shipping:

We currently offer shipping to select international destinations. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the buyer. For more details on international shipping, please click here

Order Tracking:

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

Shipping Restrictions:

Please note that due to regulations, we are unable to ship certain cigar accessories to certain locations. If you have any questions or concerns about shipping restrictions, please contact our customer service team.

Returns and Exchanges:

• Please refer to our Returns and Exchanges Policy for information on returning items purchased online. For more details on refund & return policy, please click here

If you have any further questions about shipping or need assistance with your order, please feel free to contact us at ad***@ci*****.com